Email From IRCTC

________________________________________________________________________ This is a system generated mail. Please do not reply to this email ID. If you have a query or need any clarification you may: (1) Call our 24-hour Customer Care or (2) Email Us care@irctc.co.in ________________________________________________________________________

Dear Customer, We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No. 0289174988 was not authorised by your bankers. The failure may also be due to some sort of inadequacies in your card / bank account. You may kindly try using another valid card / account. However, before proceeding further, we suggest that you kindly check from your 'Booked tickets' history if transaction has already been booked by you. In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at 011-23340000, MON - SAT(10 AM - 6 PM) 011 - 23344787 , Chennai Customer Care 044 - 25300000 or mail us at care@irctc.co.in. We will be glad to help you out in solving any such problem encountered during booking your ticket.

We solicit your continued patronage to our services; offering our best services always.

*************************** Information******************************

For any enquiries or information regarding your transaction with IRCTC, do not

provide your credit/debit card details by any means to IRCTC. All your queries

can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.

IRCTC does not store the credit/debit card information in any form during the transaction.

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Warm Regards, Customer Care Internet Ticketing IRCTC