Thursday, July 21, 2011

SoftCall Unexpected Service Degradation

Dear SoftCall Valued Customer,

This is to inform you that we have faced an unexpected outage due to some technical difficulties that affected our services and audio quality several times during the day.

We would like to inform you that the technical issues have now been resolved and all is back to normal.

 

We are sorry for the inconvenience that this has caused you and would like to assure you that the appropriate measure have been taken to avoid such issues in the future.

Hoping to provide you with a wider and better service, we would like to thank you for your understanding, support and patience.

 

If you have any complaint or require any information, please do not hesitate to contact our customer support team at support@softcall.me or go to SoftCall Support and ask for help.

 

Best Regards,

SoftCall Support Team

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