MEGA RECRUITMENT DRIVE- TATA BUSINESS SUPPORT SERVICES

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Tata Business Support Services Ltd, also known as TBSS commenced operations as an independent entity in May 2004 and today is not only one of the largest third party Customer Service providers in India but also one of the leading integrated end-to-end outsourcing service providers with more than 5000 employees, serving a global clientele. Headquartered in Hyderabad and having Global delivery centers located in North America & India, TBSS is among the Largest Third party Outsourced Customer Service Providers in India, serving domestic as well as international customers. We are a wholly owned subsidiary of Tata Sons and part of the 139 year old Tata Group. With state-of-the-art facilities across 5 global delivery centers that accommodate nearly 4000 seats, TBSS is among the rapidly growing contact centers globally.

We are looking for candidates with following requirements: We are Hiring for Voice Based Customer Care Profiles for our HYDERABAD centre. Eligibility/Process Domestic Spoken English Good Regional Languages Fluency in any of the languages Hindi/Telugu/Tamil/Kannada/Malayalam Computer Knowledge Basic Education Minimum 10+2 Experience Service industry experience is an added advantage Typing Speed 18wpm 75% accuracy Shifts  Rotational shifts PERSON SPECIFICATIONS: Qualifications: Requires a minimum of a high school, diploma or graduate Experience: 0-2 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the client's line of process will be a definitive advantage. Age: 18 years onwards Key Competencies: Good communication skills on the English (preferably with a neutral accent), Hindi and any one of the regional languages, have pleasing telephone etiquettes, Customer focus, willingness to learn. -------------------------------------------------------------------------------------------------------------------------------------- We are looking for Customer care Executive for our Pune centre to work in Technical and Non technical Process with the following Criteria's Eligibility/Process Description Age 18+ years Spoken English, Hindi Marathi Good Computer knowledge Basic Qualification Minimum 10+2 or 3 years diploma Passed Experience Service/sales industry experience is an added advantage Shifts Rotational shifts Female Employees to work only till 8 pm Also require candidates Speaking English, Hindi and anyone of the below mentioned Regional Language: Malayalam, Tamil, Telgu, Gujrati, Punjabi, Bengali, Oriya, Mizo, Manipuri Position available for Operation Tean Leaders, Process and soft skill Trainers Qualification Graduate Experience Minimum 2 years exp in relevant field

WALK IN - INTERVIEWS JOB LOCATION: - HYDERABAD Dates : 23rd & 24th Oct'10 Timings : 10 am to 5 pm Venue 1 CSI Institute of PG Studies,East Marredpally, beside St John's Church, Sec-bad. Venue 2 Sri Narayanadasu Kalyana Mandapam Behind new Sivalayam Temple,Opp BJP Office, Kukatpally Email : careers.hyd@tata-bss.com Phone : 040 66951111 Note : Please carry your CV along with one passport size photograph. JOB LOCATION: - Pune Dates : 23rd & 24th October 2010(Saturday and Sunday) Timings : 9 am to 5 pm Venue : Marisoft III Marigold, behind Gold Bigcinema Nr. Balajji temple, KalyaniNagar,Pune Email : careers.pune@tata-bss.com Phone : 020-66052841 Note : Walk-in with your resumes/Bio data : Other things being equal, preference shall be given to SC /ST candidates

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